Do you accept cheques as a method of payment?
We accept cheques as method of payment but only after the first order fully paid and after the approval of your request opening an account with you. We encourage you [...]
What is the charge for delivery? (To where?)
We charge delivery fees to all orders below $500. Also, the fixed fees can be higher for the deliveries that are outside of a 50 km radius of Montreal. [...]
Do you have price lists?
No. The metal prices can vary several times during a year, so we suggest that you contact one of our representatives by phone or email to ensure you get the [...]
Do you do on-site installations?
No, but we can redirect you to a collaborating company that will be able to perform the required work.
Do I have to pay in advance or can I pay on delivery?
The customer can pay on delivery if the material has not been cut or modified otherwise you will need to pay in advance. Only valid business checks are accepted. [...]
What is the charge to cut material in your shop?
Generally cutting costs are calculated on the basis of an hourly rate of $ 60. Frequently there will be no charge for the cutting, if that process is quite fast. [...]
If I buy too much material can I return what I don’t use?
Yes, if the returned equipment has standard full length and has not been altered. The equipment will be inspected prior to issuing the credit. Some restocking fees might apply. [...]